FAQs

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Yes, shopping with us is 100% safe. We use SSL encryption and trusted payment gateways to ensure your personal and financial data is protected.

Yes, EMI options are available on selected credit cards. You can choose EMI during the payment process if your card and bank support it.

Yes, we accept international credit and debit cards. Additional currency conversion fees may apply, depending on your bank.

If your payment fails, please retry after checking your card/bank details. If the amount was debited but the order wasn’t confirmed, it will be automatically refunded within 5–7 business days.

No, you can place an order as a guest. However, creating an account allows you to track your orders, save your details, and enjoy a faster checkout in the future.

You can change or cancel your order before it is shipped by contacting our customer support. Once the order has been dispatched, it cannot be modified or cancelled.

Once your order is shipped, you will receive a tracking number via email and SMS. You can use this number to track your shipment on our website or courier partner’s website.

If you are not satisfied with your purchase, you can return it within the specified return period. Please ensure the product is unused, in its original packaging, and accompanied by the invoice.